Support

How can we help?

FTW is in active beta. Things move fast — if something isn't working, let us know and we'll fix it.

How do I connect Garmin?

Go to Settings → Integrations → Garmin Connect and tap Connect. You'll be redirected to authorize. Garmin sync starts automatically once connected.

How do I log food?

Tap the chat icon and type what you ate — natural language works fine. e.g. "2 eggs, toast with butter" or "3 dates, 2 scoops skratch". FTW parses it and returns structured macros.

What does the food quality score mean?

It's a daily score across multiple food groups — vegetables, fruits, grains, protein, dairy, healthy fats. Each category uses diminishing returns, so adding a 5th serving of vegetables helps less than the first. Aim for variety, not perfection.

What are the fueling windows?

Pre-load (carb timing before hard sessions), Top-off (final fuel 30-60 min before start), During (carb/fluid guidance per hour), and Recovery (protein + carb window post-workout).

Is my food data private?

Yes. Food parsing runs on private AI models — your meal data never hits third-party APIs. Your data is not used to train any models.

How do I cancel my beta access?

Email [email protected] and we'll remove your account promptly.

Still stuck? Email [email protected] or use the contact form and we'll get back to you fast.
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